Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs Manage the process of implementing improvements and new functionality in SFDC application Deliver support and solutions for break/fix issues Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions Monitor Salesforce.com usage for compliance Maintain security for Salesforce.com data