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Programming & Development

SAP BW HANA Lead Consultant

Professional Experience Summary:Total 14 years of experience and relevant 13 years in SAP BW/BI/BOBJ and SAP HANA. SAP HANA: SAP BOBJ: Production Support Projects Experience: • Single point of contact (POC) (key contributor) from IDC (India delivery center) to clients/end users for multiple applications/reports in recent two projects. • Sole responsible for end to end support activities such as RCA of tickets, data upload activity, broadcasting of reports, communicating with clients via emails and meetings, handling escalation situations etc. • Strong experience in issue analysis in ECC, data flows in BW, Bex reports and BOBJ reports. • Worked on problem tickets to fix the re-occurring issues. • Worked on change requests/enhancements. • Prepared required documents related to enhancements and problem management and other activities such as setup table filling and adhoc data upload. • Tickets tools monitoring for incidents, problem tickets and change requests. • Interacted with functional team to discuss about issues and resolutions. • Handled tickets with different priority and never missed the SLA. • Involved in developing the SLA reports at end of every month. • Experience in SAP OSS for complex issues. • Worked on SAP BOBJ reports for data reconciliation and RCA purpose. • Have worked for clients (Oil and Gas, Products, Pharma and resources). • Experience in Logistics extraction (SD and MM), FI, HR, Generic extractions and non-sap data extractions. • Experience inCAB meetings for change requests.

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$50/hr Ongoing

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Professional Experience Summary:Total 14 years of experience and relevant 13 years in SAP BW/BI/BOBJ and SAP HANA. SAP HANA: SAP BOBJ: Production Support Projects Experience: • Single point of contact (POC) (key contributor) from IDC (India delivery center) to clients/end users for multiple applications/reports in recent two projects. • Sole responsible for end to end support activities such as RCA of tickets, data upload activity, broadcasting of reports, communicating with clients via emails and meetings, handling escalation situations etc. • Strong experience in issue analysis in ECC, data flows in BW, Bex reports and BOBJ reports. • Worked on problem tickets to fix the re-occurring issues. • Worked on change requests/enhancements. • Prepared required documents related to enhancements and problem management and other activities such as setup table filling and adhoc data upload. • Tickets tools monitoring for incidents, problem tickets and change requests. • Interacted with functional team to discuss about issues and resolutions. • Handled tickets with different priority and never missed the SLA. • Involved in developing the SLA reports at end of every month. • Experience in SAP OSS for complex issues. • Worked on SAP BOBJ reports for data reconciliation and RCA purpose. • Have worked for clients (Oil and Gas, Products, Pharma and resources). • Experience in Logistics extraction (SD and MM), FI, HR, Generic extractions and non-sap data extractions. • Experience inCAB meetings for change requests.

Skills & Expertise

SAP BWSAP HANA

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