Hi! My name is Septimvher and I have 10+ years of experience in the call center industry working for prominent companies. I’m proud to say that I was involved with Microsoft, AT&T, Hewlett-Packard and Charter cable as a Customer, Sales & Technical Support Specialist. I was delighted to also work with JP Morgan & Chase Co. as a Telephone banker. I’m an enthusiastic and detail-oriented individual with proven experience providing customer support in busy call center environments and an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. You can also depend on me as a hard-working and self-motivated administrative assistant with 3+ year experience in a financial service Industry specifically in Insurance claims administration, record-keeping, and various personal assistance tasks. Able to focus on work without need for supervision. I certainly have the eagerness and ability to prioritize task, and proficient in many Microsoft applications. Bringing 10+ years of experience both in Administrative Assistant and Customer service Support. EDUCATION & TRAINING CUSTOMER SERVICE - Key Qualifications & Responsibilities • Handled incoming and outgoing calls from clients responding to inquiries. VIRTUAL ASSISTANT - Key Qualifications & Responsibilities • Managed appointments and calendar done from cold calling and booked meetings with new and existing clients. My top priority is to balance efficiency and quality. With successful completion of course to meet your Virtual Assistance and Customer service needs, I ensure that the delivery meets the standards and requirements set out during the proposal.