𝐈'𝐦 𝐔𝐦𝐞𝐫 𝐁𝐚𝐥𝐚𝐣, 𝐚 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 & 𝐀𝐝𝐦𝐢𝐧 (9𝐱) 𝐰𝐢𝐭𝐡 𝐨𝐯𝐞𝐫 9 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬 𝐚𝐧𝐝 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞𝐬. 𝐈’𝐯𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐝 𝐧𝐮𝐦𝐞𝐫𝐨𝐮𝐬 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐢𝐧𝐠 𝐂𝐑𝐌 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 𝐭𝐨 𝐩𝐞𝐫𝐟𝐞𝐜𝐭𝐢𝐨𝐧.
𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐈'𝐯𝐞 𝐖𝐨𝐫𝐤𝐞𝐝 𝐖𝐢𝐭𝐡:
✅ Dietitian Live (US) – Health & Wellness (Setup Entire Salesforce Org)
✅ Wintrust Banking (Chicago, IL) – Financial CRM Implementation
✅ Reliant Funding (San Diego, CA) – Lead Automation + Sales Cloud
✅ Mercury General (Los Angeles, CA) – Service Cloud Optimization
✅ Cenegenics – HIPAA-Compliant Health Cloud UX & Workflows
✅ The Philadelphia Inquirer – Experience Cloud Portal Dev
𝐌𝐲 𝐒𝐤𝐢𝐥𝐥 𝐬𝐞𝐭 𝐚𝐧𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
Salesforce Development
Salesforce Administration
Salesforce MuleSoft
Salesforce AgentForce
App Exchange
Healthcare CRM Specialist
Salesforce Revops
Salesforce Pardot
Account Engagment
Salesforce integration with HubSpot
Salesforce integration with Zapier
Salesforce Sales Cloud Dashboard
Salesforce Dashboard Setup
Clay – Data Enrichment & Automation
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐚𝐭𝐚 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐮𝐬𝐞:
Data Loader, Skyvia, and ETL tools
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧:
With Zapier, Stripe, Shopify, Slack, Brevo, Clickup, Asana, Trello, Quickbooks, Mailchimp, Apollo, Xero, Google Sheet, Gmail, Calendly, Monday.com etc.
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬:
Apex Classes, Triggers, Batch Jobs
Lightning Web Components (LWC), Aura Components
Visualforce Pages, Custom Apps
REST/SOAP APIs, Web Services, Platform Events
AppExchange Product Development
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬:
Object & Field Creation, Validation Rules
Flow Builder, Process Builder, Approval Processes
Reports, Dashboards, List Views, Duplicate Rules
Data Loader, Skyvia, Record Types, Permission Sets
𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠:
Org Audits, CRM Migrations, Cleanup Projects
Salesforce Optimization & Workflow Automation
Data Modeling, Role Hierarchies, Sharing Rules
End-user training, Change Management Support
𝐂𝐥𝐨𝐮𝐝 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Experience Cloud
Salesforce Health Cloud
Salesforce Pardot (Marketing Cloud)
Salesforce AI Cloud
Salesforce CPQ Setup
HubSpot, Klaviyo, Shopify, NetSuite ERP + SuiteCommerce (SCA)
Zapier, Make.com, DocuSign, Twilio, Stripe, Gmail, Calendly
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐔𝐬𝐞 𝐂𝐚𝐬𝐞𝐬:
Built Salesforce-Shopify-QuickBooks Automation (Order-to-Cash)
Migrated 500k+ Records with 95%+ Accuracy
Reduced Support Ticket Volume by 50% via Experience Cloud
Configured CPQ with Tiered Discounts & Approval Rules
Automated Sales Follow-ups with Pardot + Slack