Senior Professional and Functional expert with over a decade of experience in both Project implementation of the Microsoft suite of ERP, and Business process management. My role has included all facets of full cycle implementation projects, right from client engagement and relationship management, facilitating and conducting pre-sales demonstrations, Techno-Commercial RFP composition, Documentation Management, conducting business process studies, requirement gathering and analyses, business process mapping and design, system design, architecting customizations as well as assisting in change management as a contributing project manager. In terms of systems, I have worked with Dynamics AX 2009, 2012 and 365 with specializations in the Finance & Accounts, Supply chain management and HCM modules. Also an expert presenter and orator, I have had rich working experience in Lotus notes, Office 2010, 2012, 2015 and 365. As a Microsoft certified trainer, I have over 6 years of training expertise on my record as an active ERP functional trainer, having conducted over 20 training programs for fellow ERP consultants and clientele. My key non-tech skills include communication, negotiation, client engagement, project management and pre-sales (proposal management) as well as peer counselling/coaching.