I am certified CCNA, Certified MCSA, Certified CompTIA A+, Certified ComptTIA Network+, Security+, trained CEH, trained Securing Cisco Devices (SECUR). I have worked in Desktop Support, Network Administration, Network support at an Internet Service Provider. My biggest strength is 'fixing things'. My ability to understand the environment, especially Cisco and Microsoft, as well as my skills in narrowing down a problem, give me a great ability to tackle a problem and offer a solution in a timely manner.