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Service/Sales Manager

I currently work for a financial institution managing a team of employees, ensuring they are meeting their sales goals and are providing exceptional service to our customers. To ensure they are meeting their sales goals, I meet with them weekly to go over their MTD and YTD closed sales as well as their sales expectations. To ensure they are providing exceptional customer service, I observe random customer interactions and provide feedback on those interactions.

Skills & Expertise

Customer ServiceSales

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