ServiceNow Senior Consultant & Team Lead

TEAM LEAD AND PROJCT MANAGEMENT  EXPERIENCE:

Experience in Team lead of Service Catalog team with 3 years for 11 members.

Experience in Project Management with 3 years of experience for both In-house and Client projects.

PROFESSIONAL EXPERIENCE:

ServiceNow - ITSM, ServiceNow Implementation &development/support.

Experience in ITSM, ServiceNow Scripting, Service Catalog, Incident and enhancement

Total IT Experience: 8+ years’ experience in Development and Team Lead

Qualification:  B-Tech in Computer Science & Engineering              

PROFESSIONAL CERTIFICATION:

• CSA

EXPERIENCE SUMMARY:

• Hands-on design, development and deployment experience with the Service-Now Platform.
• WorkedonIncidentManagement, catalog item development , workflow , custom application and modules (Premium Services)
• Managing daily calls and weekly calls for development status
• Working knowledge on ServiceNowscripting,workflow, Service Catalog and reporting module.