Setup of Agentforce Agent in Salesforce

What I Offer

• Agentforce Setup & Configuration Streamlined setup aligned with your support workflows
• Agent Onboarding Flows Simplified, guided experiences to get agents productive from day one
• Custom Layouts & Permissions Role-based access to ensure security and reduce confusion
• Process Automation Automate repetitive tasks with Flows & Apex, freeing up agent time
• Omnichannel Setup & Routing Rules Ensure cases reach the right agent, faster
• Performance Dashboards (CRM Analytics) Actionable insights to track agent productivity and service quality
• Troubleshooting & Enhancements Continuous improvements to keep your system optimized
• Admin/User Training & Documentation Empower your team to manage and scale with confidence

Why Choose Me

• 3.8+ years of hands-on Salesforce experience solving real customer challenges
• Certified Salesforce Professional & 4x Ranger
• Specialized in Sales & Service Cloud, focused on improving customer support operations
• Expert in business analysis & process automation to boost efficiency
• Fast delivery with transparent communication
• Certified Agentforce Specialist