With 3.8+ years of Salesforce experience, I help customers solve business challenges by delivering scalable,user-friendly solutions across Sales,Service,Data cloud,Field Service,Pardot

I'm a Salesforce Consultant with nearly 4 years of experience helping businesses transform their operations using scalable, efficient, and user-friendly Salesforce solutions. I specialize in Sales Cloud, Service Cloud, Field Service, Pardot, Data Cloud, and CRM Analytics, with expertise across development, configuration, integration, and platform optimization.

I’ve worked with multiple global clients across the UK, US, and South Africa, combining technical knowledge and business insight to design solutions that actually solve problems—not just meet requirements. My goal is always the same: to streamline your business, boost productivity, and give your teams tools that make their jobs easier.

💡 How I Help Clients:
1. Understand the Root Problem: I go beyond surface-level needs to understand pain points and business goals through deep-dive discovery and stakeholder collaboration.
2. Design the Right Solution: From drafting solution architecture to writing Statements of Work (SOW), I ensure the approach is aligned with your goals and scalable for future growth.
3.Deliver Efficient Systems: Using Apex (Triggers, Batch, Queueable, Schedulable), Salesforce Flows, and CRM Analytics, I build powerful yet maintainable solutions that automate manual tasks, improve customer response times, and increase visibility.
4.Ensure Smooth Operations: I handle user management, data migration, system maintenance, and performance monitoring so you don’t have to worry about daily operations.
5. Provide Full-Cycle Support: I lead SIT, UAT, change management, documentation, and user training to ensure adoption and long-term success.
6. Measure and Optimize: With tools like CRM Analytics and Data Cloud, I help you track KPIs, improve decision-making, and continuously refine business processes.

🔧 Special Projects & Highlights:
1. AgentForce Implementation: Integrated AgentForce with Service and Experience Cloud using Agentic API and prompt templates to boost agent productivity, reduce response time, and simplify dispatch workflows.
2. Sales Cloud: Customized lead and opportunity management, sales path, and forecasting to shorten sales cycles and enhance pipeline visibility.
3. Service Cloud: Designed case management, agent console, and knowledge base modules to elevate customer support efficiency.
4. Pardot: Developed and automated lead nurturing campaigns, lead scoring, and engagement tracking for smarter B2B marketing.

✅ Why Clients Choose Me:
1. I blend technical expertise with business understanding, ensuring the solution fits both system architecture and end-user needs.
2. I communicate clearly, act proactively, and am deeply committed to delivering high-quality, on-time results.
3. Whether it's a fresh implementation, a messy org that needs clean-up, or an urgent production issue—I bring clarity, structure, and results.
4. Let’s collaborate to build Salesforce solutions that actually make work easier, faster, and smarter for your teams.

Work Terms

Payment Terms - Hourly, Depending on project we can have milestone based billing.
Communication - English
Work Timing - Indian Standard Time , It is flexible depending on requirements.

We can have a mutual discussion on terms as well.

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