I am an experienced customer service representative with over 5 years of experience in the field. My proficiency in using 

Google Sheets

Google Docs

Google Sites

Google Slides

MS Office 

allows me to communicate effectively with customers and colleagues, manage information efficiently, and ensure customer satisfaction. 

In addition to my experience in customer service, I have a passion for literature and enjoy writing book reviews. My talent for writing enables me to craft engaging and informative content that showcases my love for the written word. 

Overall, my dedication to excellent service and efficient communication, along with my passion for literature, make me an asset to any team.