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Sr Techno-Functional Consultant CRM

Business Analyst and CRM functional consultant, experienced in assisting organizations to realize benefits through process improvement and software implementation. I work with business users understanding their processes and key drivers to building requirements documentation sets that are used to build software solutions and facilitate business change. The majority of projects I have worked on focused on solutions centered on SugarCRM & SuiteCRM, Recruitment CRM (ATS), Finance and Mortgage System where I have configured the application directly or worked with development teams, both on and off-shore. These have been delivered following both Waterfall and Agile project methodologies. My clients include a multinational insurance company, Finance and Mortgage company, Recruitment company, Pharmaceutical Companies, and Manufacturing and Retail businesses. Key Skills: Technical Skills: • Use Cases, UML and User Stories • SugarCRM 7.9, SuiteCRM 7.10.x, Microsoft Dynamics CRM, Recruitment CRM (ATS), Finance and Mortgage System • MS Office, Balsamiq • Servers ( AWS)

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$18/hr Ongoing

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Business Analyst and CRM functional consultant, experienced in assisting organizations to realize benefits through process improvement and software implementation. I work with business users understanding their processes and key drivers to building requirements documentation sets that are used to build software solutions and facilitate business change. The majority of projects I have worked on focused on solutions centered on SugarCRM & SuiteCRM, Recruitment CRM (ATS), Finance and Mortgage System where I have configured the application directly or worked with development teams, both on and off-shore. These have been delivered following both Waterfall and Agile project methodologies. My clients include a multinational insurance company, Finance and Mortgage company, Recruitment company, Pharmaceutical Companies, and Manufacturing and Retail businesses. Key Skills: Technical Skills: • Use Cases, UML and User Stories • SugarCRM 7.9, SuiteCRM 7.10.x, Microsoft Dynamics CRM, Recruitment CRM (ATS), Finance and Mortgage System • MS Office, Balsamiq • Servers ( AWS)

Skills & Expertise

Benefits AdministrationConsultantCRMFinanceInsurance ConsultingManagementManufacturing IndustryMicrosoftRetail SalesSoftware DevelopmentSugarCRM

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