Let me tell you why your search stops here - WITH ME. Here are a few among other things I have heavy experience on that will surely help with the daily operations so you can focus on growing the company: -Seasoned Subject Matter Expert - Operations in Back Office Team-U.S. based, who specializes in Customer Service, chat, email, and calls. I have handled billing issues, product inquiries, retention, processing orders, scheduling and have developed strong customer skills. -A fluent typist with typing speed of 60WPM. -I am also a coach who assists colleagues with new processes and updates, which I can definitely offer to you once you hire more people in the future. -E-commerce chat support who helps customers with their inquiries, orders, return/refund requests. I'm looking forward to speaking with you. Kind regards, Hannah