Hi there! I am a professional and reliable Customer/Technical Representative with over 9 years' experience in providing Excellent Customer Service to companies like Microsoft & Dell Technologies. My experience includes: Inbound Customer service (Live chat, Email, and Phone Support) Data entry (Efficient with MS Excel, Google Docs, and CRM systems) Order processing & Order fulfillment Dispatch processing and dispatch tracking Making process road maps Reporting work in Excel I have worked with Salesforce, Service Now, Delta, Avaya, LogMeIn & GoToAssist Remote Support. I am elementary to work with, patient, hardworking, honest, organized, and great at multitasking. Jobs that are beyond the ones mentioned here are still feasible. I'm very much determined to learn anything and can definitely work with less supervision. I am interested in learning any new tools needed to get the job done.