I am Cherry D. Juanite. As a Technical Support Representative and Virtual Assistant, I am observant of technical issues or concerns and I can easily make a calculated and substantive approach in resolving the technical issues of my clients. I employ approaches and techniques that are curiosity-provoking.  I make an effort to have my clients' information private because I value confidentiality. 

As a Technical Support Representative, I can do the following:

●   Actively listen to customers to understand their issues or concerns

●   Politely address customer issues in line with customer service standards

●   Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue

●   Stay abreast with technological developments and trends

●   Produce periodic reports of technical support operations to company management

 I have a dedication to customer service and I value privacy.