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Programming & Development Networking, Hardware & System Admin

Technical Support

Setting up for you infrastructure, ways and systems for establishing good product and customer support for your customers. Network and system administration Online technical support Skype, Tickets, Zendesk, CRM, Freshdesk,TawkTO,OStickets,100chat,WHMCS email and other means. What is technical support? Online tech support is assistance provided to customers online (over the web). It helps customers solve technical problems or issues that they are experiencing with electronic devices or software. How can I offer technical support? Live tech support can be delivered through different channels. For instance; email, phone calls, or online tech support chat. In order to provide excellent technical support, most businesses utilize Help Desk Software. Help desk software, such as LiveAgent, streamlines customer communications and provides advanced tools for tech support agents.

About

$15/hr Ongoing

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Setting up for you infrastructure, ways and systems for establishing good product and customer support for your customers. Network and system administration Online technical support Skype, Tickets, Zendesk, CRM, Freshdesk,TawkTO,OStickets,100chat,WHMCS email and other means. What is technical support? Online tech support is assistance provided to customers online (over the web). It helps customers solve technical problems or issues that they are experiencing with electronic devices or software. How can I offer technical support? Live tech support can be delivered through different channels. For instance; email, phone calls, or online tech support chat. In order to provide excellent technical support, most businesses utilize Help Desk Software. Help desk software, such as LiveAgent, streamlines customer communications and provides advanced tools for tech support agents.

Skills & Expertise

Cloud ComputingCommunications TechnologyComputer HardwareCRMFreshdeskLinuxLinux ServerRoutersServer AdministrationSkypeSugar CrmSystem AdministrationTechnical SupportZendesk

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