Energetic and enthusiastic Technical Support in Network domain with 12 years of experience in customer service. Able to quickly diagnose product issues and explain situations in a concise and simple way.
* Designing and implementing new network solutions and/or improving the efficiency of current networks.
* Installing, configuring and supporting network equipment including Routers, Firewalls, Proxy Servers, Switches, WAN accelerators, DNS and DHCP, P2P And P2M Links, Virtualization.