Technical documentation, proposals, books, web content, marketing materials, processes, ghostwriting, etc. • Communicates effectively both verbally and in writing. • Listens to what other people are saying and asks pertinent questions. • Understands how to simplify and clarify formal documents or communications. • Scans documents quickly, identifying unusual formatting, styles, layouts, or words. • Codes macro utilities to automate routine tasks, improving speed and accuracy. • Effectively demonstrates flexibility and firmness related to documentation standards.