I specialize in building custom ticket management systems and Chrome extensions tailored to your business needs.
With extensive experience in full-stack development, I deliver robust, scalable helpdesk and ticketing solutions that streamline your customer support workflows. Whether you need a complete ticket management platform from scratch or integrations with existing tools, I can help.
My services include:
- Custom Ticket Management Systems — End-to-end development of helpdesk platforms with ticket creation, assignment, prioritization, SLA monitoring, and reporting dashboards.
- Chrome Extension Development — Building powerful browser extensions for productivity, automation, data scraping, API integrations, and workflow enhancement.
- Support Portal & Knowledge Base — Self-service portals, FAQ systems, and knowledge base platforms to reduce support volume.
- Third-Party Integrations — Seamless integration with Zendesk, Freshdesk, Jira, Slack, messaging systems, CRMs, and other business tools.
- Real-Time Notifications & Automation — Automated ticket routing, escalation rules, instant notifications, and SLA alerts.
- UI/UX for Support Tools — Clean, intuitive interfaces designed for support agents and end users alike.
Technologies I work with: JavaScript, TypeScript, React, Node.js, Python, REST APIs, Chrome Extensions API (Manifest V3), WebSockets, PostgreSQL, MongoDB, Firebase, AWS, and more.
I focus on delivering clean code, thorough documentation, and ongoing support. Let's discuss your project — I'm ready to turn your ideas into reliable, high-quality software.