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Title: Microsoft CSS BI Reporting

Place: Redmond, NCR Project Details: Microsoft Customer Support Division is responsible for providing the end user support to MS customers and multiple vendors. We are involved with multiple CSS groups to develop tools & solutions to analyze customer data (MS BI Platform) and viewing them on multiple browsers (using HTML5) and Windows Phone 7/8. There are multiple projects which are developed using Agile-Scrum methodology. 1. CSS BI Reporting: Develop and Enhance E2E solution that bridges multiple Incident Management System (primarily Customer Assistance Platform (CAP) and MSSolve) reporting capabilities and provides seamless view to deliver a single source for Leaders, Account Managers, or Support Managers to access integrated and accurate information. This application is developed using SSRS rendering engine and will be able to display the reports/charts on multiple browsers/devices using HTML5. WCF service is used to provide the basic Windows authentication for Win7 Phone (this feature is already available in Win8 Phone). 2. CSS MGO Dashboard: Developing a Vendor Performance Dashboard for MGO unit of CSS. Purpose is to increase Business Intelligence in reporting to enable better overall quality, cost, and risk perspectives of the vendors and facilitate the same across LOB/regional perspectives on vendor performance. DataSource is gathered from multiple internal systems including SharePoint and HTML based reports (having relevant KPIs) are available on LOB intranet application and also on Mobile Devices. Technologies/Methodologies: C#, .NET, ASP.NET, SQL Server, SharePoint, CRM, Windows Phone7/8, SSRS, SSIS, Silverlight, HTML5, JavaScript, REST API, Agile Scrum, Pair Programming, BizTalk Integration.

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$18/hr Ongoing

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Place: Redmond, NCR Project Details: Microsoft Customer Support Division is responsible for providing the end user support to MS customers and multiple vendors. We are involved with multiple CSS groups to develop tools & solutions to analyze customer data (MS BI Platform) and viewing them on multiple browsers (using HTML5) and Windows Phone 7/8. There are multiple projects which are developed using Agile-Scrum methodology. 1. CSS BI Reporting: Develop and Enhance E2E solution that bridges multiple Incident Management System (primarily Customer Assistance Platform (CAP) and MSSolve) reporting capabilities and provides seamless view to deliver a single source for Leaders, Account Managers, or Support Managers to access integrated and accurate information. This application is developed using SSRS rendering engine and will be able to display the reports/charts on multiple browsers/devices using HTML5. WCF service is used to provide the basic Windows authentication for Win7 Phone (this feature is already available in Win8 Phone). 2. CSS MGO Dashboard: Developing a Vendor Performance Dashboard for MGO unit of CSS. Purpose is to increase Business Intelligence in reporting to enable better overall quality, cost, and risk perspectives of the vendors and facilitate the same across LOB/regional perspectives on vendor performance. DataSource is gathered from multiple internal systems including SharePoint and HTML based reports (having relevant KPIs) are available on LOB intranet application and also on Mobile Devices. Technologies/Methodologies: C#, .NET, ASP.NET, SQL Server, SharePoint, CRM, Windows Phone7/8, SSRS, SSIS, Silverlight, HTML5, JavaScript, REST API, Agile Scrum, Pair Programming, BizTalk Integration.

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