I have completed transcription for clients in the UK, Australia and the US.I have 15 years of administrative experience and have received numerous awards at various work places for my hard work and going above and beyond.I have also received 5 Moments of Excellence Awards from Cadillac Fairview for going above and beyond my job description. PROFILEWith over 15 years of administrative experience, known for effective problem solving with a high degree of care in customer service, demonstrated in above and beyond research and computer knowledge.INFORMATION TECHNOLOGY SKILLS • MS Office ’10• MS Project 2003 • MS Access 2003• WinXP Professional and Home Editions• Windows 7• Visio Professional 2010 • Quicken Premier• Adobe Acrobat• Meridian phone system• IT troubleshooter both software and hardware, including basic network issues• assisted with computer server build and built a server via phone• Symantec Corpo