With the growing business, it becomes very difficult to handle everything manually. The prospects, leads, customers all become huge and it becomes difficult for the man force to handle Pressure. Salesforce has their Different Salesforce Cloud which helps you in managing all these data automated .which is Best CRM(Customer Relationship Manager) that everyone can prefer from a person having a small business to a big one.
The different Clouds are:
Salesforce sales cloud - where the entire sales process is handled and revenues are generated. It helps the businessman to grow their accounts, find customers and close the deals faster.
Salesforce Service Cloud - refers to services provided. It provides services like call-center, live conversations, knowledgebase, assistance with products to customers.
Salesforce Marketing Cloud - helps navigate the entire customer journey on one platform. It provides channels and helps marketers deliver the right message at the right time.
Salesforce Commerce Cloud - provides a unique online shopping experience. It delivers strategic and personalized shopping experiences, collaborates IT solutions on one cloud that is stable and scalable, provides continuous innovations without delays or disruption, Maximizes productivity by centralized management and unifies store with store operations, order management, POS, etc..
Salesforce Community Cloud - in lightning collaborates with customers, partners, and employees and connects them by building a community relevant to their business.