Develops and creates new techniques and forms in order to enhance word processing procedures Work on databases type up case file information and input related documents Immigration Compliance and Visa/Work Permit Application Services Checks, copies and obtains files in order to assist staff Plans and executes columnizing, merging, layout and assembly of text in order to format documents and announcements Answers telephone, greets visitors, opens and sorts mail, prepares vouchers and files materials in order to assist with other clerical duties as necessary Responsible for basic workstation troubleshooting and maintenance of Macintosh systems