I consider myself a bilingual (English, Spanish) customer service specialist with over 2 years of experience in telephone customer service, including chat, email, social media, tech support, and customer care. In-depth knowledge of customer service protocols and practices. Known for working well in challenging and deadline-oriented environments. Track and following-up on customer inquiries, ensuring complete customer satisfaction. I have excellent communication skills, and can work under pressure. I have a high end PC, professional headset with noise cancellation feature, 2 high speed internet providers (1 for backup), and zero background noise environment. I'm looking for a long term working relationship, I will be available more than 40 hours per week and able to start your project as soon as possible.