With more than 10 years experience working full-time in sales industry, providing excellent customer service has always been the top of mind. I have gained a great deal of call- handling skills as well as multi-tasking skills. I excel in problem solving such as handling difficult customers, negotiation, sales closing among others. Experienced in Email, Phone and Chat Support, handled survey calls, lead generation, appointment setting type of calls and telemarketing as well. Interested in serving and working with people from all walks of life. A friendly, enthusiastic individual with good communication skills, reliable, self-organized person and professional. I'm always ready to take challenges and willing to be trained for continuous learning. The key of my success for the past years is to treat my employer's business as my own business. Skills: Others: -Project Management, Coordination and Planning -Business Analysis, Business Process Consulting -Sales Management and Operations -Forecasting