Dedicated and detail-oriented Support Specialist with over 3 years of experience in customer service, retention, sales support, administrative coordination, and technical assistance within fast-paced remote environments. Skilled in calendar management, email and chat support, client communication, CRM systems, and multitasking across multiple priorities. Proficient in tools such as Google Workspace, Microsoft Office, Salesforce, ServiceNow, Slack, and ChatGPT for productivity and workflow support. Recognized for strong communication skills, attention to detail, professionalism, and the ability to provide reliable support while delivering excellent customer experiences.