I am a dedicated professional in Customer Support and Virtual Assistance, committed to providing exceptional client experiences through clear communication, accuracy, and reliability.
I efficiently manage customer inquiries via mails, chat, and social media, always maintaining professionalism and speed. Additionally, I assist with various administrative and virtual tasks, including data entry, scheduling, document management, and research.
Here’s what I offer:
- Emails and chat support
- Ticket management (using Zendesk, Freshdesk, or similar tools)
- Data entry and spreadsheet management
- Calendar and inbox organization
- Customer communication tracking and reporting
- Virtual administrative support
I am detail-oriented, tech-savvy, and responsive, ensuring tasks are completed efficiently while keeping clients informed at every step.
Let’s collaborate to enhance your customer experience and streamline your daily operations.