I have been in BPO industry for more than 8 years. I have handled a financial account, sales account and customer service with a little troubleshooting. I am one of the best agents based on sales, performance and work ethics. I also started some article writing which you can check at https://utarahblog.wordpress.com. I am knowledgeable in MS office (word and excel), computer savvy, has a good internet research skills and highly trainable.