Key Responsibilities

• Managed all payment processing, invoicing, and collections tasks.

• Tracked and chased unpaid account balances, providing reports and findings to inform management.

• Developed solid professional rapport with vendors and clients, fostering timely payments.

• Communicated with clients, partners, and internal departments to resolve issues and clarify financial matters.

• Performed administrative tasks, document management, and report development for inter-departmental use.

• Updated client correspondence files and noted additions in the file index.

• Managed information on company databases for different organizational activities to track history and safeguard accurate information.

• Assisted with business bookkeeping and accounts, escalating discrepancies to maintain accurate financial records.

• Used outstanding planning and organization skills to manage multiple international executive diaries and calendars.

• Booked meeting and event spaces, ensuring equipment requirements, catering, and necessary supplies were prepared in advance.

• Utilized excellent communication and interpersonal skills to liaise effectively with international clients and customers.

• Coordinated in-person and virtual business meetings effectively, distributing relevant information quickly.

• Demonstrated exceptional data entry skills, inputting and processing high-volume data within shared drives.

• Provided exceptional customer care, resolving queries swiftly and professionally for positive outcomes.

• Organised and stored hardcopy files.

• Booked and paid for business travel and accommodation, communicating booking information to relevant staff.

• Safeguarded sensitive and confidential data in compliance with security best practices.

• Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions.

• Trained new staff in company procedures, operational best practices, and computer software.