KBC Systems

Aurangabad, Maharashtra, India

Yearly Stats: $0 Earned |

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Web Based Ticketing Support System (HelpDesk)

Platform ASP.Net, MS-SQL (Windows Server), Java Script

Frond-end Details

• User Registration.
• Login.
• Forgot Password.
• Create New Tickets with file attachments.
• Ticket Search.
• Ticket Poster can open closed tickets any time.
• User can archive the closed tickets for his reference.
• View News Notifications.
• Tickets Communication can be exported to EXCEL.

Admin

• Admin can Create,Modify,Inactive,Delete Admin Users/Website users.
• Admin will have an facility to reset password of users and an email will go to user of reseted password.
• Super Admin user can link Admin Users with Ticketing Categories.
• Categories Table Add/Modify/Delete.
• News Notifications Add/Modify/Delete with HTML editor.
• Super Admin can reply to tickets of any category.
• Particular admin can only reply with attachments and sees tickets related to his category only.
• Forgot Password.
• Admin can change status of tickets to hold/close etc.
• Via Backend admin can reply to tickets with attachments.
• When admin or super admin replies to tickets an email goes to the user of the ticket poster to his email address.
• Report, date range report for open,hold,close status of tickets with all or specific category.

URL http://kbcsystems.com/Ticketing-System/Login.aspx
User Name You can register with your own email-id
Admin User Admin
Password 11111111Delivery Time:1 Day(s)

$0 / Hour
$800 minimum budget

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