I am very strong at understanding a client's business and accompanying requirements. Having worked on both the business and technical sides of development, I am able to take these requirements and implement them to the client's complete satisfaction. Here are just a few of the projects I have worked on: Designed & programmed customer service software that automatically imports emails into a database where customer service reps can use HTML based templates to answer inquiries. Administrators see detailed statistics on message frequency, time to resolution, etc. (PHP, Perl, HTML, MySQL) Designed and implemented a content management systems to publish articles & discussions on large scale web site. Submissions for authors a and users can be viewed, edited, organized, rated, and published easily. (PHP, HTML, MySQL) Designed & implemented web hosting infrastructure to support high traffic demands using load-balancing, replicated MySQL DB servers, code and content caching. (Red H