Use an IBM compatible personal computer to type, prepare, edit and/or route office assignments as well as to perform word processing and spreadsheet functions.
Respond to multi-line telephone calls in a timely manner and take accurate messages.
Make appropriate customer referrals on incoming calls.
Troubleshoot customer requests and/or inquiries.
Route callers, messages, correspondence or visitors appropriately and in a professional manner.
Adhere to all agency and field office policies and procedures.
Perform other administrative support duties as assigned by the Field Office Manager.
Assist in orienting newly hired administrative support staff regarding field office practices and agency procedures as needed.
Perform all other related duties as assigned.
Provide routine administrative support in a Comptroller's Audit Field Office. Perform administrative support and technical program assistance work for field office staff. Provide customer ser