Caloocan City, Metro Manila, Philippines
$5/hr · Starting at $25
I've also been a Quality Assurance Analyst. I evaluate calls and chat by CSR Agents to make sure that it pass the standard of our clients.
Pasig City, Metro Manila, Philippines
Working as a Quality Assurance Analyst in a BPO. My last typing speed is 72 words per minute with 100% accuracy. I do a lot of Excel works, as well as Word and Powerpoint. I did a training for comput…
Bentonville, Arkansas, United States
$10/hr · Starting at $30
Manual Testing, Automation using Selenium WebDriver, Test NG Framework, Cucumber Framework, Webservices Testing
Cebu City, Central Visayas, Philippines
- Provides actionable data to various internal support groups as needed. - Coordinates and facilitates call calibration sessions for call center staff - Uses quality monitoring data management system
Bangalore, Karnataka, India
$10/hr · Starting at $25
Persistent and patient point of view for analyzing and digging bugs. Experience in Game Testing and Mobile applications Android and iOS
Quezon City, Manila, Philippines
$8/hr · Starting at $25
1. Evaluating Agents. 2. Doing Live Monitoring and provide immediate feedback after the call. 3. Coaching Agents to have better performance. 4. Lecturing newly hired employees regarding the campaign P…
Sahibzada Ajit Singh Nagar, Punjab, India
Quality Assurance, and Analyst, Data Entry. Work on time with accuracy and in the budget is my first priority.
Makati, Metro Manila, Philippines
I'm an expert in quality auditing (emails, chats, and social media responses). I'm proficient in using Excel and Google Sheets. I know how to do analysis, create processes and procedures, and conduct
San Jose, Heredia, Costa Rica
$15/hr · Starting at $100
Ensure the quality of a product by continuously improving the process and executing testing during the different phases of the development life cycle.
Kalibo, Aklan, Philippines
The best result for any project assigned to me, that is my main goal as a freelancer. I was part of the Business Process Outsourcing (BPO) and/or Call Center (CC) industry for more than ten (10) years…
Bellevue, Washington, United States
$35/hr · Starting at $40
Keywords: Database Management, T-SQL,Data Integration,ETL, BI Reporting, Data Analysis, Data Visualization, Report Automation, PowerBI, Excel. Pull large datasets from multiple internal and external s…
Ghaziabad, Uttar Pradesh, India
$12/hr · Starting at $40
I have a passion for helping organizations and start-ups make informed, data-driven business decisions. 5.5 years of professionals experience in Business Analysis / Quality Analysis of software appl…
San Jose Del Monte, Bulacan, Philippines
• Keen to details with accordance to standard guidelines in line with the procedure and what is expected output. • Self-motivated and hardworking: Honored as the “Top Performer” in John Hancock Signat…
Surallah, South Cotabato, Philippines
- Monitor risk management activities - Assuring the ongoing compliance with quality and industry regulatory requirements - Interpret and implement quality assurance standards - Develop, recommend and
Kakinada, Andhra Pradesh, India
Data interpretation and entry regarding oil and gas industry, ISO 9001:2015 certified internal auditor, quality concepts design, creation of new steps for project
Bacoor, Cavite, Philippines
I have more than 5 years of experience with Quality Department in a BPO setting. I've handled Health Care Insurance for 3 years and Tech Support Compliance for more than 2 years now.
Hyderabad, Telangana, India
$25/hr · Starting at $25
I firmly believe in self-discovery and analysis which helps in influencing business decisions for a greater positive business impact. 1. Proficient in SDLC – Agile principles and STLC 2. Brought fort…
Imus, Calabarzon, Philippines
$8/hr · Starting at $100
Involves providing insights to the Account Manager and Client, preparing and presenting business reports, auditing completed calls, chats, and emails, conducting silent call monitoring and side barge,…
Pune, Maharashtra, India
?Identify issues in requirements, design specification, system specification and product specification to ensure testing coverage & traceability. ?Work with developers, business stakeholders and other…
rabat, Rabat-Sale-Zemmour-Zaer, Morocco
$30/hr · Starting at $25
Customer service: Senior Customer Service Agent at WEBHELP Maroc since December 2010 until January 2018 on the following businesses: Customer representative for NUMERICABLE’s account (French internet