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Skills

  • Account Management
  • Agile
  • Business Process Improvement
  • ITIL
  • Itsm
  • Management
  • Process Design
  • Process Improvement
  • Project Management
  • Skill
  • Vendor Management

Services

  • Experienced ITSM professional

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    SKILLS - IT Account Management - Project Management - Desktop/Service Desk Manager - Business Process Improvement - Improving Client Satisfaction - Agile Service Management - Vendor Management...

    Account ManagementAgileBusiness Process ImprovementITILItsm

About

Experienced ITSM professional with account management skills and a focus on business process improvement. An enthusiastic team player with a strong ability to communicate effectively.

I have several years of client facing IT relationship management experience with responsibilities including:
- Being a trusted liaison between IT and clients
- Managing the day to day client relationship activities
- Staff management
- Project management
- Translating business needs into IT solutions
- Continued service improvement and driving positive client satisfaction

Work Terms

Payment via paypal