With a bachelor's degree in Management Information Systems and an ISTQB Foundation Level certification, I have a strong background in both the technical and managerial aspects of software testing. I am currently a Senior Software Testing Engineer at Systems LTD Egypt, e& UAE Telecommunication project, testing the processes that customers take through the e& UAE services.
At Systems LTD and e& UAE, I apply my skills and knowledge to analyze client requirements, execute and optimize test cases, test service processes, write bug reports and daily reports, and support my team members. I am proficient in manual software testing using Jira tools, and I am also learning automation testing, programming languages, mobile testing, API testing, and AI testing to advance my career. I am passionate about finding and solving problems, improving the quality and performance of software products, and meeting customer needs and expectations.