Experienced Executive Assistant
During my previous experiences in administrative and clerical capacities, I have developed strong skills to provide high-level administrative support to company executives by calendar maintenance, meeting coordination, travel arrangements, project management, accounting (AP/AR/Payroll), and carry out other secretarial functions. I am also experienced in written and oral communication, customer care and using all basic and most specific computer software such as Microsoft Office, Quickbooks, and more). In addition, I have a demonstrated ability to train and supervise lower-level clerical staff.
I also have ten years of customer service experience. In the last 9 years that I have been a Virtual Assistant I have been used Infusionsoft, Ontraport, Insightly, HelpScout, Basecamp, Zendesk, Authorize.net, 1ShoppingCart, and PB Works to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps.
Furthermore, my communication, interpersonal and computer skills are excellent. I am a highly focused and result oriented individual and believe in being detail oriented which helps me in my research activities tremendously. I believe in leaving no work unfinished even if I have to work beyond the call of duty.
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