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Skills

  • Communication Skills
  • Customer Service
  • Customer Support
  • Swahili Language
  • Swahili Teacher
  • Active Listening
  • CRM
  • Customer Satisfaction
  • English Language
  • Live Chat Support
  • Phone Support
  • Problem Solving
  • Swahili Translation

Services

  • Customer Service Representative

    $10/hr Starting at $32 Ongoing

    Dedicated Resource

    I provide professional customer service  with over 3 years of experience and English–Swahili language solutions . I specialize in e-mail, chat, and phone customer support, helping businesses improve customer...

    Active ListeningCommunication SkillsCRMCustomer SatisfactionCustomer Service

About

Delivering Exceptional Customer Experiences with Every Interaction.

I am a dedicated Customer Experience Specialist with over 3 years of experience delivering exceptional customer support through e-mail, live chat, and phone. I am passionate about helping businesses build strong customer relationships by providing prompt, professional, and solution-oriented service. In addition to customer support, I offer English–Swahili translation, Swahili teaching, and subtitle translation services. I am detail-oriented, an excellent communicator, and committed to meeting deadlines while maintaining high-quality standards. My goal is to help businesses improve customer satisfaction and provide language solutions that connect with diverse audiences.

Work Terms

Availability: Monday, Tuesday, Wednesday, Thursday, and Sunday, up to 5 hours per day. additional hours may be arranged based on project requirements and availability.

Communication: I respond promptly through the platform's messaging system and maintain clear, professional communication throughout the project.

Payment Terms: Payment should made according to the platform's payment policy. Any additional work outside the original scope will be discussed and agreed upon before proceeding.