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Skills

  • Article Editing
  • Book Editing
  • Chat Support
  • Customer Service
  • English Grammar
  • Interactive Voice Response
  • News Writing
  • Payroll
  • Proofreading

Services

  • Customer service, Complaints support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    MBA graduate with 14+ years of experience in customer service industry. I managed customer correspondence, Complaints support, Webchat, IVR, Payroll Management, R&P, Trend Analysis, Management Information...

    Article EditingBook EditingChat SupportCustomer ServiceEnglish Grammar

About

Passionate about seeing our clients succeed

We are an experienced customer service team based out of India providing customer service for various organisations having customer base mainly in the UK and US. Currently we are expanding our services to other English speaking countries as well. As a customer centric organisation, we always put our customers at the heart of our decisions.

You can partner with a team of highly motivated and target oriented customer service agents who can take customer experience to the next level. Our team always practice the 6 pillars of customer experience - Personalisation, Time & Effort, Expectations, Integrity, Resolution and Empathy. We can offer you the best in class service with our 14+ years of experience in this industry.

Work Terms

We are flexible with working hours that will most suit our clients. Mostly our current projects are aligned to the UK and US business hours. However our team is flexible to work 24X7 that will suit your requirements. Our team can work overtime on any given day at short notice if the volume fluctuates.