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Skills

  • E Commerce
  • Arabic Translation
  • Article Writing
  • CRM
  • Customer Data Integration
  • Customer Service
  • Customer Support
  • Email Services
  • English Language
  • French Translation
  • Instagram Marketing
  • Language Translation
  • Product Descriptions

Services

  • Customer Service Expert

    $20/hr Starting at $40 Ongoing

    Dedicated Resource

    I can provide professional customer service through different platforms : Live chat , Email, and social media pages. I am a very friendly customers oriented person with 5 years in the customer service...

    CRMCustomer Data IntegrationCustomer ServiceCustomer SupportE Commerce

  • Professional Translator

    $20/hr Starting at $40 Ongoing

    Dedicated Resource

    I am a native Arabic speaker and able to translate fluently any document in French , Arabic , and English. -From English to French. And most importantly: I will make the whole translation manually! My...

    Arabic TranslationArticle WritingEnglish LanguageFrench TranslationLanguage Translation

About

Professional Customer service , customer satisfaction guaranteed.

I am a very friendly customers oriented person with 5 years in the customer service field, customer satisfaction is my passion i'm able to handle customer issues and resolve and reach customer satisfaction promptly.

I have taken a soft skills course for handling customers, i have worked as a customer service representative over the phone for 2 years, and over chats and email and different social media platforms for one year, then i was promoted so customer service leader and trainer and then promoted to a customer service manager.

I will be able to handle all customers patiently even in rush hours and offer a simple friendly service that will rectify any issue the customer may have in the spot.

My area of expertise :
- Live chat for e-commerce businesses.
- Responding to Emails.
- Responding to customers inquiries via Facebook, Instagram , Twitter.
- Responding to customers comments via Facebook, Instagram , Twitter.
- Handling back office tickets.