Operations & Research VA for Tech E-commerce Brands

Are you a founder of a tech e-commerce brand (SaaS, apps, gadgets, digital products) spending more time managing your business than growing it? Between daily operations, sales coordination, and planning your next launch, it's easy to get overwhelmed.

I serve as an Operations & Research Virtual Assistant to solve this. I provide the reliable support you need to stay organized, while also offering specialized research to help you streamline the business of tech e-commerce so you can focus on the tech.

🎯 My Core Services (Your Daily Support System):

Business Operations Management: Overseeing your schedule, key communications, and CRM hygiene (like HubSpot), including sales proposal preparation.

Lead Generation & Management: Building targeted lead lists and organizing them in your CRM for effective outreach.

Project Coordination: Using tools like Asana or Trello to keep key projects on track and on time.

🚀 My Specialized Research Add-ons:

When you're ready to innovate, I provide data-backed research to de-risk your decisions:

Product Idea Generation: Analyzing market trends and competitor bestsellers to deliver a shortlist of promising product opportunities.

Competitor Analysis Reports: Detailed breakdowns of competitors' products, pricing, and customer reviews.

Supplier Sourcing Lists: Vetted lists of potential manufacturers or suppliers.

Why Partner With Me?
You get more than a task-doer; you get a proactive partner dedicated to both your daily efficiency and long-term growth. I am a quick learner, tech-savvy, and committed to delivering clear, actionable results.

Let's discuss how I can help you streamline operations and unlock new opportunities.

Work Terms

Scope of Work:

All tasks and deliverables will be clearly defined in a Work Order or project brief before work begins.

Any significant changes to the scope will be discussed and agreed upon before proceeding, which may involve a revised quote.

Communication & Availability:

My standard business hours are 06.30 PM to 10.30 PM Sri Lankan Standard Time (09.00 AM to 01.00 PM EST, 01.00 PM - 05.00 PM GMT), Monday to Friday. I will be working part-time due to my educational commitments (Professional Accounting Course and University)

I primarily communicate through Guru Messages for clarity and record-keeping. For urgent matters, we can arrange a call via Google Meet or Zoom.

Payment Terms:

I work on an hourly basis via Guru Time Tracker or on a fixed-price project basis, as agreed upon in the Work Order.

For fixed-price projects, I typically require a 50% milestone payment to begin work, with the remainder due upon completion and delivery.

Revisions & Feedback:

I include [e.g., 2 rounds of revisions] in my project quotes to ensure your complete satisfaction. Further revisions can be accommodated at a pre-agreed rate.

Confidentiality:

I treat all client information and project details with the utmost confidentiality and am happy to sign a standard NDA if required.