Hours of operation: I maintain a flexible schedule to accommodate client needs.
Payment terms: In order to initiate engagement I require agreed upon milestones. In my experience, this method keeps us both on a track toward accomplishing stated goals. Projects totaling $300+ require a 50% deposit into SafePay to be released upon achievement of the initial milestone; with the balance released upon delivery of the final project. Projects less than $300 will require a SafePay deposit of the full amount. The same milestone method applies.
Preferred communication: Email. However, from time to time telephone communications may be warranted.