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Skills

  • Customer Service

Services

  • Customer Service Oriented

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I have over 5 years of experience in the Hospitality Industry, hence, providing excellent customer service is one of my redeeming qualities. I have shown an excellent performance during my previous job...

    Customer Service

About

If you are going to hire me, I will make sure that your expectations are met and exceeded. I have over 5 years of experience in the Hospitality Industry and I am flexible enough to take any

SINGAPORE MOBILITY CORPORATION PTE LTD
20 Changi North Crescent
ADMINISTRATIVE EXECUTIVE - June 12, 2019 up to March 6, 2020
We provide chauffeur service to our clients. My duties include but not limited to handling all emails, answering calls and queries and assisting customers get their chauffeur drive service.

MEDICAL DEVICES GROUP
USA
VIRTUAL ASSISTANT – February 14, 2019 up to June 11, 2019
Medical Devices Group is the largest group on LinkedIn for Medical Devices. I am the Virtual Assistant to the Founder of the group. My responsibilities include email handling, accepting people into the group, sending them acceptance message, WordPress, management of HubSpot (CRM) and other secretarial and administrative duties.

MINNEAPOLIS AIRPORT MARRIOTT (USA)
2020 American Boulevard East, Bloomington, Minnesota 55425 USA
FRONT DESK SUPERVISOR - May 22, 2017 - May 20, 2018 (12 Months)

Job Responsibilities:
Being the Front Office Supervisor I am responsible for ensuring an optimal level of service and hospitality is provided to the guests. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Performs other duties as assigned, requested or deemed necessary by management. Takes responsibility in the absence of the Duty Manager or Front Office Manager. Be a role model, share my expertise and continue to inspire the Front Office team.

CROWNE PLAZA HOTEL, ABU DHABI
Abu Dhabi, United Arab Emirates
GUEST RELATIONS SUPERVISOR February 8, 2014 - March 9, 2017 (3yrs and 1month)
Job Responsibilities:
Being the Guest Relations Supervisor I am the custodian of the guest satisfaction goals including Guest Love, Loyalty Recognition and Problem Resolution. Collaborate with team members to establish and implement services and programs to constantly improve guest experience. Make time to interact with guests, solicit feedback and build relationships. Lead the team to respond to guest complaints.

Work Terms

Can work anytime.

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