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Skills

  • Analysis
  • Customer Service
  • Management
  • Quality Assurance
  • Training
  • Editing
  • Recruiting
  • Sourcing
  • Writing

Services

  • Marketing Research & Plans

    $65/hr Starting at $2K Ongoing

    Dedicated Resource

    Project management; quality assurance programs and internal audits; customer service campaigns; training and wellness programs; process analysis, policy and procedure development

    AnalysisCustomer ServiceManagementQuality AssuranceTraining

  • Operations Management

    $100/hr Starting at $1K Ongoing

    Dedicated Resource

    Project management; quality assurance programs and internal audits; customer service campaigns; training and wellness programs; process analysis, policy and procedure development;

    AnalysisCustomer ServiceManagementQuality AssuranceTraining

  • Project Management

    $100/hr Starting at $2K Ongoing

    Dedicated Resource

    Project management; quality assurance programs and internal audits; customer service campaigns; training and wellness programs; process analysis, policy and procedure development;

    AnalysisCustomer ServiceManagementQuality AssuranceTraining

  • Training

    $75/hr Starting at $2K Ongoing

    Dedicated Resource

    Project management; quality assurance programs and internal audits; customer service campaigns; training and wellness programs; process analysis, policy and procedure development;

    AnalysisCustomer ServiceManagementQuality AssuranceTraining

  • Recruiting

    $50/hr Starting at $1K Ongoing

    Dedicated Resource

    Full cycle recruiting from sourcing and job postings (writing and editing) thru screening, references and background checks. Roles range from operational to technical, public and private sector

    EditingRecruitingSourcingWriting

About

People, Talent, Operations

My experience spans a variety of industries and professions from public safety to the on-demand work space in tiny start-ups and established companies. Some of my specialties include: recruiting and hiring the best talent; developing and implementing training programs and performance management systems; work place analysis for staffing, scheduling; project management; process evaluation and improvement; and writing and editing website content, internal policy documents and evaluations.

Work Terms

Open to both hourly and fixed-rate projects; pricing negotiable based on client needs