Success by Design
Results-driven Senior Web Content Manager with 15+ years of hands-on experience in web information architecture, content management systems (CMS), web audits, and large-scale content migrations. Proven track record managing federal and enterprise intranet and internet platforms in Drupal, SharePoint, and WordPress while ensuring 508-compliance, Plain Language Act, and 21st Century IDEA Act conformance. Adept at translating user needs into intuitive digital experiences, driving analytics-informed content strategies, and collaborating with cross-functional teams to deliver projects on time and under budget.
CORE COMPETENCIES
Web Content Management: Drupal 10, SharePoint, WordPress, Ektron, Kentico, Plone, Dreamweaver, AEM, Sitecore
Compliance & Accessibility: Section 508, Plain Language Act, 21st Century IDEA Act
Analytics & Optimization: Google Analytics, Adobe Analytics, SiteImprove, Power BI, KPI Reporting, Screaming Frog
Information Architecture & UX: Content audits, IA design, user research, intranet governance
Digital Marketing: Salesforce Marketing Cloud, MailChimp, Constant Contact, Eloqua, Social Chorus
Project Management: Jira/Confluence, Trello, MS Project, Basecamp, Visio
AI Tools: Claude, ChatGPT, Microsoft Copilot, Bolt.new
Work Terms
I will only take payments through SafePay and prefer written correspondence. My work hours are relatively flexible, although a majority of work is completed in the evenings and on weekends. I appreciate constructive feedback
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