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Skills

  • Business Process Design
  • Business Process Management
  • Analysis
  • Customer Satisfaction
  • Customer Service
  • Editing
  • Management
  • Marketing
  • Marketing Copy
  • Project Management
  • Proofreading
  • Reports
  • Request for Proposal Design
  • Software Design
  • Software Development

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Services

  • Business Document Proofreading

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    Providing comprehensive review of business proposals, training materials, internal reports, academic papers, marketing copy or any similar business document. Review includes grammatical, logical and topic...

    AnalysisEditingMarketingMarketing CopyProofreading
  • Project Management

    $35/hr Starting at $350 Ongoing

    Dedicated Resource

    Project Management for software development/integration, internal technology deployment and business process optimization/design. 75+ software integration, customization and software upgrade projects...

    Business Process DesignBusiness Process ManagementManagementProject ManagementSoftware Design
  • Customer Service Mangement

    $30/hr Starting at $1K Ongoing

    Dedicated Resource

    Optimize case/response systems usage. Develop processes to make customer service assets more efficient. Record/analyze customer services client interactions to improve diagnosis procedures and service...

    Business Process DesignBusiness Process ManagementCustomer SatisfactionCustomer Service

About

Detail-oriented business professional with experience in marketing, sales, project management and process development.

12 years of business experience in sales, project management and business process development / optimization. Primarily, my experience has been within small regional companies and startups, so I have extensive experience with creating and implementing procedures that can grow and expand with a business. During the last 4 years with a local software startup, I have helped guide the engineering and support departments in designing systems and processes to deal with the expansion and changes that come with funding.

Work Terms

Operating in US EST timezone. Flexible hours, based on project demands and compensation. Task or time-based pay acceptable, terms negotiable.