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Skills

  • Data Entry
  • Social Media Content Creation
  • Administrative Assistant
  • Analytical Skills
  • Chat Support
  • Content Marketing
  • Content Writing
  • Customer Service
  • Google Sheets
  • Google Workspace
  • Graphic Design
  • Social Media Ad Campaigns
  • Tagline
  • Video Editing
  • Visual Basic

Services

  • E-commerce and Social Media Content VA

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Helping online stores manage Shopify, Shopee, and Lazada product listings, inventory, and customer inquiries. I create sales‑focused Canva graphics and short‑form videos (Reels/TikTok, edited in CapCut)...

    Administrative AssistantAnalytical SkillsChat SupportContent MarketingContent Writing

About

Bridging e‑commerce operations and creative content so your business can scale.

My name is Catherine Grace Castillo, and I specialize in supporting e-commerce brands and entrepreneurs through organized systems and strategic content. I have hands-on experience managing Shopify, Shopee, and Lazada stores—from product research and listing optimization to stock and basic order monitoring. I also manage social media pages, plan and schedule posts, design Canva creatives, and edit short-form videos using CapCut to keep audiences engaged.

Before working online, I handled inventory, sales, and customer transactions in retail, which gave me a strong foundation in accuracy, customer service, and operations. Today, I bring that same reliability and attention to detail into my virtual work. I value clear communication, consistency, and learning every day, and I love partnering with business owners who want long-term, dependable support for their online presence

Work Terms

Hours of Operation

Available: Monday to Saturday
Time: 2:00 PM–10:00 PM PHT (flexible for client time zone)
Weekly: 20–40 hours, depending on project and agreement

Payment Terms

Payment basis: Hourly or fixed rate per project
Payment schedule: Weekly or biweekly via PayPal, Wise, or GCash (for PH clients)
Work starts after agreement on rate, scope, and schedule

Preferred Communication Style

Main channels: Gmail, WhatsApp, Microsoft Teams, or Zoom
I prefer clear written instructions, SOPs, and examples when available.
I give regular updates (daily or weekly summaries) and ask questions if something is unclear to avoid mistakes and delays.