To provide a delightful customer experience to every person who is in need of support for a product/service
Hi, I have experience of 6 years in domains of customer service, collections, technical support. I have provided customer support to people in UK, USA and Australia through Email, Chat and Phone.
Throughout my tenure with multinational brands like HCL, Perot Systems and Iyogi, I have acquired great professional skills such as technical troubleshooting for windows based computers, internet related issues, email issues. I have been trained extensively on professional telephone and email etiquette.I have also been trained on identifying issues on computers and then providing the tailor made services to the customers.
My personal traits like patience, determination, hard work, honesty,great communication skills and the ability to adapt to changing business requirements have always enhanced my overall performance towards the organization for whom I have worked for in the past.
I am a quick learner, who is able to absorb new material with ease. I am a dedicated team player, committed to providing high-quality support and excellent problem-solving skills, while able to prioritize and make sound decisions.
Let's work together to help you achieve your goals.
I look forward to hearing from you!
Work Terms
I am available to work any time of day, and can always be reached by email. We can work out phone calls or online chats, depending on what you are most comfortable with.
Right now my rates are highly negotiable and competitive and dependent on the nature of the work, not necessarily the time it would take to complete.
My focus right now is to establish my reputation and I am willing to assist with just about any project for industry average compensation