From Operational Challenges to Peak Performance
I am an experienced Operations Consultant, passionate about helping nonprofits, charitiies and small to medium size organizations thrive. With a strong background in business process improvement, change management, strategic planning, and team motivation, I specialize in bringing clarity and structure to complex operational challenges.
My work is grounded in values of integrity, purpose, collaboration, and impact. I believe meaningful work should be efficient, people-centered, and true to the mission. That is why I offer practical, tailored support in areas like workflow optimization, staff development, stakeholder engagement, and organizational growth; always with empathy and long-term results in mind.
Outside of work, I enjoy exploring my Caribbean heritage, traveling and music. These hobbies fuel my creativity and connection to culture - qualities I bring into every project I support.
Let’s connect if you’re looking for thoughtful, values-driven support to move your organization forward.
Work Terms
Work Terms
Hours of Availability:
I am available Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST). I’m happy to accommodate different time zones for international clients by prior arrangement.
Communication:
Communication is handled professionally and promptly. I prefer using Guru messaging, gmail, or scheduled Zoom/Google Meet calls. I respond to all messages within 24 business hours and provide regular progress updates for ongoing projects.
Payment Terms:
I accept payments via Stripe or bank transfer (Monzo). Monzo supports secure and efficient international transactions.
For fixed-price projects, I prefer milestone-based payments, with deliverables clearly defined and approved before moving to the next stage.
For hourly projects, time is tracked transparently and invoiced weekly or bi-weekly as agreed.
Work will begin once the project scope, timeline, and the first milestone or initial payment is confirmed.
Additional Terms:
Revisions: Each deliverable includes up to two rounds of revisions, unless otherwise agreed.
Late Payments: Invoices are due upon receipt. Late payments may result in a pause in work until the balance is cleared.
Scope Changes: Any request that goes beyond the agreed scope will be quoted and approved separately before work continues.