Banner Image

Skills

  • Customer Service
  • Management
  • Client Management
  • Contact Management
  • Domain Registration
  • Google Suite
  • Key Performance Indicator (KPI) Design
  • Microsoft Excel
  • Operations
  • Performance Management
  • Planning & Organizing
  • Relationship Management
  • Team Management

Services

  • Customer Service

    $12/hr Starting at $100 Ongoing

    Dedicated Resource

    I am an experienced  professional who has more than 10 work experience  in customer service domain.Proven ability to listen attentively ,Solve problem,Solve problems quickly and effectively , and create...

    Contact ManagementCustomer ServiceDomain RegistrationKey Performance Indicator (KPI) DesignManagement

  • Operations manager

    $42/hr Starting at $400 Ongoing

    Dedicated Resource

    Detail oriented operations manager with 10 years experience in service delivery and team management. Associated with fortune 500 companies. Experience in handling a team size of 100+ and managing the...

    Client ManagementCustomer ServiceGoogle SuiteManagementMicrosoft Excel

About

Detail-Oriented and enthusiastic Operations Specialist with 14 years of work experience serving USA and Canadian clients. More than 7 years of experience in people management. Strong collaboration and management skill. I have managed teams remotely and onsite. A versatile individual who has worked and managed different line of businesses such as Customer service(tele), Chat support,Tele sales,Interview scheduling and many more.

Good understanding of USA and Canada culture.

I pride myself on my client relationship and customer service skills.