Rockstar Virtual Assistant
Virtual Assistant professional with over 4 years of experience. Broad-based background having exceptional work-ethic, friendly and go-getting attitude.
I am an experienced, organized, self-motivated professional, doing Administrative Support tasks who thrives under pressure and inspires confidence in clients by demonstrating my expertise, clear communication and attention to detail.
My responsibilities include:
* Administration and support for the Attorneys - preparing outgoing emails and letters and processing incoming correspondence from foreign patent firms and from official offices
*Preparation and lodgement of documents for all IP Offices
* Ensuring follow-up communication with prospective and existing clients, service providers, foreign associates and regulatory bodies
* Raising quotations and invoices in our Customer Relationship Management and accounting software
* Making database entries with excellent attention to detail
* Providing assistance in email inbox management for the IP Administration team, i.e. appropriately dealing with emails and requests
* Providing assistance in task and deadline management for the IP Administration team, i.e. appropriately dealing with the tasks in our CRM - actionstep.
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